F.A.Q

All Question

Q1 : What kind of payment methods do you accept?

ANSWER :We accept numerous safe payment methods by PayPal, Credit Card, Western union. For large order we suggest you use Western union as the payment method to guarantee an instant delivery without the hassle of order verification. Please note payment with confirmed billing address and optional verified buyer status will help your order be processed faster.


Q2 : How do I pay with my credit card without using PayPal?

ANSWER :You can pay with a credit card outside of PayPal, and it's easy and simple.Proceed through the order process as normal, and once you are forwarded to PayPal you will be presented with an option to pay with your PayPal account or an independent credit card. You can select pay without PayPal there.


Q3 :How can I contact Game4mall?

ANSWER :Live chat room, Skype and e-mail help is available for 24 hours per day, 7 days per week. You can contact us whenever you want.


Q4 : How is delivery completed?

ANSWER :After the orders have been approved, they will be allocated to different production departments and our developers will start arranging items for you. Once we are ready, we will notify you to receive the products on live chat, by email, or by phone (daytime only) and contact the characters listed on the order sheet. If you fail to meet us, you can contact us at your earliest convenience. Or if you are anxious to know your order status, please feel free to check it by Live Help, e-mail or telephone.


Q5:What is your estimated delivery time?

ANSWER :This is a most concerned question. If your order is in stock we can usually deliver within 30 minutes. deliveries can occasionally take up to 90 minutes or longer however depending on order volumes and game server traffic. And for large orders and also the orders of high demand servers and game , it may take 30mins to 24 hours to have the goods ready for you. We hope every customer can have a quick and safe delivery and a good impression on our service.

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